Unmatched Expertise in Hospitality Sector HR
Why UK hospitality businesses choose Avensure?
Someone you always deal with and who understands your challenges
We won’t send you templates, you’ll get quality bespoke documentation
Call us anytime, we are always available to support and guide you
We lead the way when it comes to online solutions, ask for more info
Designated Lead Advisor
Bespoke Contracts & Documentation
24/7 365 Unlimited HR Advice
Cutting-Edge HR Software
From rota breaches and persistent lateness to formal grievances or tribunal claims, we help you deal with staff issues quickly and properly, in line with UK employment law.
- Immediate Staff Issue Support – From lateness to misconduct.
- Grievances & Disputes – Step-by-step guidance to resolve issues.
- Complying with Regulations – Stay compliant and reduce the risk of tribunal claims.
Tailored for restaurants, cafes, and catering businesses
Outsourced HR for Hospitality Businesses
0800 182 2212
- 24/7 HR & employment law support
- Bespoke contracts, policies & docs
- Support with disputes & grievances
- Managing irregular working hours
- All-in-one HR software — included free
- Fixed monthly fee
Specialist HR Support for Hospitality
Running a hospitality business means managing rotas, varied staff and strict employment rules. Avensure helps you stay in control without getting buried in admin. Our HR service is built specifically for hospitality, providing practical support across all HR matters.
- Dedicated HR Adviser – Your single point of contact.
- Bespoke Contracts & Policies – Customised, legally compliant documentation.
- Tribunal Insurance – Covers compensation when you follow our advice.
Straightforward HR support to keep your operation running smoothly.
Included Free with Your Package
PeopleCloud HR & H&S Software
Designed for hospitality businesses, PeopleCloud makes managing staff, shifts and compliance straightforward. It’s included with our service packages at no extra cost.
- Track hours, absences and documents
- E-sign contracts and policies legally
- Automated alerts for key HR tasks
- Access staff records anytime, from anywhere
Simplify your HR and keep your business moving.
Interested in finding out more?
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24/7 Unlimited Advice for Everyday HR Issues
Tribunal Protection & Insurance
Legal disputes in the hospitality sector can be costly and time-consuming. Our HR Protect service provides insurance cover, ensuring that as long as you follow our advice, you are financially protected against compensation claims.
- Covers tribunal fees & compensation payouts.
- Reduces financial risk for employment disputes.
- Expert legal support throughout the entire process.
Trusted By Over 7,000 UK Businesses
FAQs
Hospitality is fast-paced and unpredictable, with high staff turnover, seasonal demand and complex shift patterns creating constant pressure. On top of that, managing zero-hour contracts, tronc arrangements and staff grievances requires careful handling to stay compliant with employment law. The right HR support helps you resolve issues early, reduce the risk of tribunal claims and stay focused on delivering a great guest experience.
We offer a cost-effective, fixed-fee HR service starting from just £200 per month. This provides your business with unlimited access to expert advice and legal protection, regardless of how often you need us. The final cost depends on your venue's size and workforce numbers. Click here to get a quick, no-obligation quote tailored to your hospitality business.
Our outsourced HR service includes a complete suite of documentation designed for the hospitality trade. We provide bespoke staff handbooks, flexible employment contracts for casual and permanent staff, and policies covering hygiene standards, uniform codes, and social media use. We handle all drafting and updates, ensuring your business remains compliant with the latest UK employment regulations.
Yes. You will be paired with a dedicated HR consultant who understands the pressures of the hospitality industry. Whether you run a pub, cafe, or takeaways, your advisor will guide you through sector-specific issues like split shifts, holiday pay calculations, and misconduct. You also get 24/7 access to our HR emergency helpline for urgent support during evenings and weekends.
HR Protect
Our flagship HR management service. Saves you time and keeps your business compliant.
Employment Law & HR Services
Total Protect
The complete package for HR, Employment Law & H&S. Our full shield around your business.
Combined HR and H&S Service
H&S Protect
Practical solution led Health & Safety outsourcing. Keeping you & your business compliant.
Health & Safety Services
Explore Our Service Packages
Our HR packages provide a tailored mix of expert HR consultancy, HR services and comprehensive employer protection, all at a fixed monthly fee.
Avensure Ltd
4th Floor, St John’s House
2-10 Queen Street
Manchester
M2 5JB
Tel: 0800 182 2212
Avensure Ltd
Longcroft House
2-8 Victoria Avenue
London
EC2M 4NS
Tel: 0800 182 2212
Northern Office:
London Office:
Copyright © 2026 Avensure | All Rights Reserved. Registered in England and Wales under Company No: 07850609 at registered address: Avensure Ltd, 4th Floor, St Johns House, 2-10 Queen Street, Manchester, M2 5JB. Avensure Ltd is authorised and regulated by the Financial Conduct Authority under reference number 783702. This can be checked on the Financial Services Register by visiting their website www.fca.org.uk/register
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